Firms the Central Bank of Ireland regulates answer to two sets of duties at once: conduct rules for the firm, led by the Consumer Protection Code 2025, and personal rules for the people who run it, through fitness and probity and the Individual Accountability Framework. How much of each applies depends on the type of firm. Payment and e-money institutions, for example, carry only the parts of the Code that Regulation 9 lists and sit outside SEAR, but carry the Conduct Standards and yearly certification in full. The pages below start with the Code and then move to the people.
3 pages on Central Bank of Ireland, in the order the work happens. Jump to the stage you are at, or read straight through.
Know which rules of the Code bind your firm, the complaint and error clocks you are tested against, and what changed from the 2012 Code.
Run due diligence, PCF approval and the yearly certification and Portal confirmation, including the new head of safeguarding role.
See which Conduct Standards and firm duties apply to you, whether SEAR does, and what evidence each one needs.
These sit under another subject but bear directly on Central Bank of Ireland.
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